Why do I get a blank screen when I click on the File & Image Manager from the left hand navigation?

Overview

The file and image manager when called from the left hand menu, is rendered as a Pop-up. Most browsers block popups by default.

If you're unsure what browser version you're using, from the Help menu, select About

To enable pop-ups on your site:

Internet Explorer 8

  1. From the Tools menu in the upper right, select Pop-up Blocker...
  2. Next to "Pop-up Blocker", you can click Turn Off Pop-up Blocker. (This will allow Pop-ups for all sites.)
    or
    click Pop-up Blocker Settings. Enter your website URL
  3. Click Close.

Internet Explorer 7

Firefox 3.6 for Windows

Firefox 3 for Windows

Chrome

  1. Click on the wrench icon in the upper right corner. 
  2. Click on Options
  3. Click on Content Settings
  4. Next to "Pop-ups", you can click Allow all sites to show pop-ups. (This will allow all Pop-ups for all sites.)
    or
    click Do not allow any site to show pop-ups (recommended). Click Exceptions. Click Add. Enter your URL. Click OK. Click Close
  5. Click Close again.
  6. Click Close again.

Opera

Safari

Firefox 3.6 for Mac OS X

Mobile Safari for iPhone OS (iPhone, iPod Touch, iPad)

1. From the home screen, tap Settings, and then tap Safari.
2. Near the bottom of Safari's settings screen, turn off Block Pop-ups.

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