Articles

 Do I get a printable invoice for my records?

We do not mail paper copies of your invoices. To view and print your invoices, log into your...

 How do I cancel my account?

Our client area offers a cancellation request system that is automatically tied into our billing...

 How do I pay my invoice online?

Log into the ShoutCMS Client Area - https://www.shoutcms.com/clients/clientarea.php To select...

 How do I update my billing information?

In order to update your billing information, simply visit our client area and login. Once logged...

 Is tax currently included in your pricing?

No, any applicable taxes will be added.

 What are the billing increments?

When you signup for our services, you are prorated from the date of signup to the first day of...

 What currency do you bill in?

All of our prices/fees are in CAD (Canadian Dollars).

 What happens if my site violates your acceptable use policy?

Your account will be suspended immediately and you will be contacted about the incident.  We...

 What methods of payment do you accept?

We currently accept payment by Visa, Mastercard, American Express. We also accept mail in payment...